Alright, you caught us!

We don’t have a complete FAQ page yet! But don’t let that bring you down, we still have phone support and support tickets for customers.

Thanks for your understanding, we won’t take too long getting this page up.

Billing.PCH.cloud FAQ

This is where all PurpleCloudHosting’s magic happens.
From provisioning new services, to announcements and even billing, it all happens at Billing.PCH.cloud

Don’t worry, before you pay your invoice send us a Support Ticket and we will fix the problem right away.

If you have already paid your invoice, still drop us a line and we will arrange to credit your account the missing discount.

There is a Login link in the menu of every PurpleCloudHosting.com page or alternatively, you can bookmark https://billing.pch.cloud/client/login/

Don’t sweat it! Go over to our Contact Us page and get in touch. We will be more than happy to discuss your website needs and recommend an appropriate package.

Yes! Head over to our Contact Us page and give our sales team a call. We will make sure you get the right personalised package for the perfect price.

cPanel FAQ

  • cPanel Interface FAQ — This document answers frequently asked questions about the cPanel interface. (external link)

How Do I… FAQ — This document answers frequently asked questions about how to perform actions in cPanel. (external link)

  • Hosting Providers FAQ — This document answers frequently asked questions about issues for which you must contact your web hosting provider. (external link)

WordPress FAQ

Congrats, it’s a website! No matter what kind of site you want to build, our five-step checklists will get you set up and ready to publish.

Go to FAQ (external link)

Nothing makes a site feel like an extension of your personality more than its look and feel. With WordPress, there are many ways to accomplish this. With a little effort it is easy to make your site as unique and individual as you are! Here are some of the ways you can customize your site.

Go to FAQ (external link)

Once you get your blog set up the way you want it, it is time to start writing.

Go to FAQ (external link)

Widget is a fancy word for tools or content that you can add, arrange, and remove from the sidebar(s) of your blog.

Go to FAQ (external link)

Do you want to learn more about adding audio, video, and images to your WordPress.com blog? If so, you’re in the right place.

Go to FAQ (external link)

Links are an important way for you to connect your blog with other blogs.

Go to FAQ (external link)

If you are looking for some general information on WordPress.com you’re in the right place.

Go to FAQ (external link)

Looking for step-by-step guides to getting your WordPress site up and running? Step this way…

Go to FAQ (external link)

Need More Support?

If you cant find what you are looking for here, why not get in touch with us?

Our phone lines are open 10am-6pm AEST

We also have support tickets available in the customer area.